SERVE Hospitality Group

Our Franchise Partners

Who We Are

We are a multi-unit QSR franchisee operating in the Midwest

We began operations in December 2015 and opened our first Tropical Smoothie Cafe franchise in June 2016. After making a considerable investment in resources to foster regional expansion, SERVE Hospitality Group was established in July 2019.

What We Do

We operate superior franchises in communities that excite us

 SERVE Hospitality Group owns and operates Tropical Smoothie Cafe and 7 Brew Coffee franchises across the Midwest. But we don’t just open and operate restaurants. We are meticulous about being best-in-class. Always improving by investing in our resources and our people. We are also vertically integrated; performing HR, Marketing, Accounting, Real Estate, Development, Management, and Consulting Services, all in-house.

Why We Exist

We exist to raise the bar and inspire others to do the same

Our mission is to be the best franchise operator. We strive to inspire better, try harder, have fun, and create family-friendly environments. We invest in people who are passionate about living our core values and we empower them with knowledge and resources to raise the bar – this is our recipe for successful and sustainable expansion.

Strive for
Excellence

We set high standards and constantly strive to exceed them, driven by our hunger for success.

Elevate Others

Our team is all about supporting each other to achieve our full potential, sharing knowledge and resources to help everyone succeed.

Results-Driven

We're all about delivering real value and holding ourselves accountable for our performance, working efficiently to achieve our goals

Visionary Leadership

Our leaders are committed to growth, our people, and our core values, always anticipating challenges, and finding creative solutions

Exceed Expectations

We're passionate about making a positive impact, doing what's right, and building a reputation we're proud of.

Locations

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Employees

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Customers Served Annualy

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Franchisee

Let’s Schedule A Free Consultation

Expert People

Meet Our Dedicated Team

Ever find yourself staring at your computer screen a good consulting slogan to come to mind? Oftentimes.

Salem Najjar

Salem Najjar

CEO and Founder

Saleh Ali

VP of Operations

Tammy Trakas

VP Training

Alexia Tyler

Office and Project Manager

“SERVE Hospitality Group is an amazing and wonderful place to work. I have only been here for 3 weeks and everyone in the cafe has made me feel like family, I can't wait to see what the future holds!"

Ali Aljaber

Crew

“SERVE Hospitality Group is an excellent place to work, the environment is amazing, and the employees are well mannered. This is a great place for a first job and even starting a full time career, they welcome you in and make you feel like you're part of a family."

Lundy Hampton

Shift Leader

“Working at SERVE Hospitality Group is such a joy for me. I really love being here because my coworkers feel like family. We work well together and support each other every day, which makes coming to work feel like spending time with friends. Plus, my boss is amazing; they're always encouraging us and making sure we have what we need to succeed. It's a great environment where I feel appreciated and part of a tight-knit team."

Ahmed Aledany

Assistant Manager

“Working at SERVE Hospitality Group has not only opened the door to new friendships within my company but has also allowed me to grow as a coworker and become a stronger team member. Being able to go into a shift with a bright smile drives me to do the best work I can. I will never be able to make friendships like the ones I have within SERVE.”

Abbi Ketelsen

Crew Member

"SERVE Hospitality has, by far, been the most supportive, inclusive, and motivating franchise I have ever worked under. They see the potential in their employees, give them the opportunity to show their worth, and treat one another like family. Their continuous support and dedication create such a positive work environment that makes you want to show up."

Madelyn Miller

General Manager

"Working for SERVE Hospitality Group has opened up new opportunities not only in the job world, but also in my personal life. The friends and connections I have made working for this company mean the world to me. Every day I go into work excited for my day and prepared to promote SERVE expectations."

Remi Klaus

Shift Leader

“ G R O W” I’ve been able to do simply that. With a strong foundation any building can stand. And I believe that I found that here with SERVE."

Emily Gasparre

General Manager

"SERVE has allowed me to create amazing bonds with crew members, making work not feel like "work". Working for SERVE has given me many opportunities to grow with this company."

Madelin Vonasten

Assistant Manager

"SERVE is providing a fun filled environment with hard workers who exceed expectations"

Ashley Williams

Crew
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